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: Call Center Excellence: Erfolgreiche Call Center im Porträt (German Edition)

ISBN : #3409125493 | Date : 2004-02-16

Description :

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Romancing the Customer: Maximizing Brand Value Through Powerful Relationship Management PDF




by Paul Temporal : Romancing the Customer: Maximizing Brand Value Through Powerful Relationship Management

ISBN : #0471846155 | Date : 2001-05-22

Description :

PDF-8ad0d | Provides a fresh, international perspective on building customer relationships and building brand equity Customer relationship management (CRM) is one of the hottest topics in strategic branding worldwide, and, as the authors of this groundbreaking book demonstrate, the most innovative CRM techniques are developed at transnational corporations challenged with maintaining relationships with an ethn… Romancing the Customer: Maximizing Brand Value Through Powerful Relationship Management


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by Martin L. Bell : How to Prepare a Results-Driven Marketing Plan

ISBN : #0814476902 | Date : 1987-12

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PDF-e2222 | Book by Bell, Martin L…. How to Prepare a Results-Driven Marketing Plan


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by Zheng Yu Xia : Research on Consumer Behavior and Marketing Strategy Commercial Fitness Clubs in Beijing (Chinese Edition)

ISBN : #756440213X | Date : 2009-01-08

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by JOHNNY CH LOK : Behavioral Economy And Consumption Behavioral Prediction Method

ISBN : #1521915776 | Date : 2017-07-23

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PDF-e0e56 | In this book, it divides part one and part two and part three and part four. In part one, it shall indicate how the process of behaviour economic field develops, then I shall show what methods are used to measure behavioural economy. Next, I shall indicate what the main two categories of behavioural economy are as well as I shall explain what risky and uncertain outcomes of individual behavior e… Behavioral Economy And Consumption Behavioral Prediction Method


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International Marketing Strategy Alexandra Kenyon PDF B82cc15fd

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by Dr Alexandra Kenyon : International Marketing Strategy

ISBN : #1473723701 | Date : 2016-02-28

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International Marketing Strategy by by Dr Alexandra Kenyon

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Cim Paper Strategic Marketing Management PDF 7980a6b37

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Cim Paper 11 – Diploma: Strategic Marketing Management (Planning and Control): Revision and Practice Kit (2000): Exam Dates – 12-00, 06-01 PDF




by BPP : Cim Paper 11 – Diploma: Strategic Marketing Management (Planning and Control): Revision and Practice Kit (2000): Exam Dates – 12-00, 06-01

ISBN : #075174915X | Date : 2000-09-29

Description :

PDF-678a8 | This revision and practice kit focuses on planning and control in strategic marketing management. It is part of a range of CIM kits launched in 1994. Throughout that period, the range has been developed, adding new features whilst ensuring the material remains focused on the CIM exams. All texts carry the full recommendation of the CIM examiners…. Cim Paper 11 – Diploma: Strategic Marketing Management (Planning and Control): Revision and Practice Kit (2000): Exam Dates – 12-00, 06-01


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by Liz Crawford : The Shopper Economy: The New Way to Achieve Marketplace Success by Turning Behavior into Currency

ISBN : #0071787178 | Date : 2012-04-10

Description :

PDF-c7bf7 | GET READY FOR THE AGE OF SHOPPER MARKETING Consumers today are armed with a wealth of content–price comparisons, reviews, and even online inventory data–and this is good news for marketers, because these tools empower consumers, making them into shoppers who are more willing than ever to interact with your brand . . . but for a price. The value of these shoppers’ attention is soaring, and The … The Shopper Economy: The New Way to Achieve Marketplace Success by Turning Behavior into Currency


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by David Meerman Scott : The New Rules of Marketing and Pr, 5ed

ISBN : #8126560045 | Date : 2016

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PDF-3af6e | The most updated edition yet of the benchmark guide to marketing and PR, with the latest social media, marketing, and sales trends, tools, and real-world examples of success This is the fifth edition of the pioneering guide to the future of marketing. The New Rules of Marketing & PR is an international bestseller with more than 350,000 copies sold in over twenty-five languages. It offers a step-by… The New Rules of Marketing and Pr, 5ed


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by Linda Richardson : Changing the Sales Conversation: Connect, Collaborate, and Close

ISBN : #0071823654 | Date : 2014-01-07

Description :

PDF-71009 | CREATE BETTER, MORE EFFECTIVE CONVERSATIONS IN TODAY’S HYPER-DIGITAL WORLD In this era of iPads, iPhones, and apps, sales communications may be growing, but sales conversations are dying–and so are too many sales. Globalization, the explosion in competition, the slow economy, and fast-emerging technologies all have changed buying habits. Salespeople can no longer rely on the traditional sales me… Changing the Sales Conversation: Connect, Collaborate, and Close


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by Marc Gobe : Emotional Branding: The New Paradigm for Connecting Brands to People

ISBN : #1581156723 | Date : 2010-02-09

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PDF-10756 | Emotional Branding is the best selling revolutionary business book that has created a movement in branding circles by shifting the focus from products to people. The “10 Commandments of Emotional Branding” have become a new benchmark for marketing and creative professionals, emotional branding has become a coined term by many top industry experts to express the new dynamic that exists now betwe… Emotional Branding: The New Paradigm for Connecting Brands to People


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by John Peragine : eBay Income: How Anyone of Any Age, Location, and/or Background Can Build a Highly Profitable Online Business with eBay REVISED 2ND EDITION

ISBN : # | Date : 2012-03-02

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PDF-9321f | Anyone can learn the ins and outs of eBay with this new book from Atlantic Publishing Company. They have spent a year putting together this exciting new book for all those who want to join the ranks of selling on eBay. eBay has changed the way products and services are purchased all over the world. Daily over 1.5 million online customers and providers log on to bid and sell virtually anything that… eBay Income: How Anyone of Any Age, Location, and/or Background Can Build a Highly Profitable Online Business with eBay REVISED 2ND EDITION


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Analysis Ryanairs Corporate Strategy PDF Da413a55f

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by Miriam Mennen : An Analysis of Ryanair’s Corporate Strategy

ISBN : #3640569342 | Date : 2010-03-22

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PDF-28db1 | Essay from the year 2005 in the subject Business economics – Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: 72 % – A, University of Sunderland, course: Global Corporate Strategy, language: English, abstract: Ryanair was founded in 1985 as a family business that originally provided full service conventional scheduled airline services between Ireland and the UK. The a… An Analysis of Ryanair’s Corporate Strategy


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by BusinessNews Publishing : Summary: Amaze Every Customer Every Time: Review and Analysis of Hyken’s Book

ISBN : # | Date : 2014-10-28

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PDF-ff6fc | The must-read summary of Shep Hyken’s book: “Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet”.This complete summary of the ideas from Shep Hyken’s book “Amaze Every Customer Every Time” shows how you have a competitive edge when you amaze your customers every time they deal with you, regardless of the state of the economy or the dynamics of … Summary: Amaze Every Customer Every Time: Review and Analysis of Hyken’s Book


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Hummer Mini Navigating Contradictions Landscape PDF 64ad7da03

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The Hummer and the Mini: Navigating the Contradictions of the New Trend Landscape PDF




by Robyn Waters : The Hummer and the Mini: Navigating the Contradictions of the New Trend Landscape

ISBN : #1591841364 | Date : 2006-10-05

Description :

PDF-fa105 | From the former trendmaster of Target—how the power of contradictory trends can help reframe your business strategy  Contradictions are everywhere! These days we wear Old Navy with new Gucci, Hanes T-shirts with Armani suits, couture Chanel with vintage denim. Suburban mansions are filled with flea market finds, and we show off our Michael Graves teakettle from Target on Viking stoves in our gou… The Hummer and the Mini: Navigating the Contradictions of the New Trend Landscape


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[Pub.94ObD] The Hummer and the Mini: Navigating the Contradictions of the New Trend Landscape PDF | by Robyn Waters


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